Communication Techniques – PowerPoint

What is My Communication Style?

I view myself as an Assertive Communicator. I have the ability to express my own needs, desires, ideas, and feelings while also considering the needs of others.

What is My Communication Style? (cont.)

I feel that my ability to be an active listener and provide verbal and nonverbal feedback has helped me to be a great two-way communicator.

My Communication Strengths

My communication strengths include the ability to speak up even when to do so might cause a stink, never having an issue with confronting others when necessary, and speaking loudly and with depth to my voice.

My Communication Strengths (cont.)

I have a very thorough understanding of the English language. I take pride in my ability to communicate in writing. Documenting Formal Feedback may be one of my strongest communication capabilities.

My Communication Opportunities

I can improve my communication skills by speaking more frequently in front of audiences and by thoroughly preparing in advance of any presentation. Proper preparedness prevents poor performances!

My Communication Opportunities (cont.)

While viewing a conversation between two or more people from a distance, I try to figure out what is being communicated. I believe my abilities to decipher nonverbal cues has improved over time because of this.

How would I Prefer to Receive Communication?

I really have no preference on how I receive communication. Whether it be formal or informal, I have zero issue communicating back-and-forth with anyone…not even an angry boss!

How would I Prefer to Receive Communication? (cont.)

Formal communications such as business letters and memos are important, but I prefer communication that is faster and more interactive so I can give and receive instant feedback.

When is a Phone Call Better than an Email?

Phone calls are better than emails when a quick back-and-forth communication is needed. Communications made up of quick questions and answers would take far too long over email.

The Value of Texting and Instant Messaging

The value of texting and instant messaging lies in it’s informality and quick applications. Receiving instant feedback to questions speeds up the communication process.

Follow Up Communication

Following up is a great idea after any communication. Often forgotten, following up can help cement the message and modify behaviors.

Thank You

Are there any Questions?

References

Beebe, S. A. & Mottet, T. P. (2016). Business and Professional Communication. Principles and Skills for Leadership. Third Edition. United States of America. Pearson.Anderson, L. E. & Bolt, S. B. (2016). Professionalism. Skills for Workplace Success. Fourth Edition. United States of America. Pearson.Dyer, Dyer, & Dyer (2013). Team Building. Proven Strategies for Improving Team Performance. Fifth Edition. San Francisco. Jossey- Bass.