Question 1
3.8 out of 3.8 points
| The main benefit of ________________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources. | ||||
| Selected Answer:A. a WikiCorrect Answer:A. a Wiki |
Question 2
3.8 out of 3.8 points
| The use of performance data by managers is generally welcomed by workers and nonthreatening to workers when the data is used for compensation rather than to improve performance. | ||||
| Selected Answer: FalseCorrect Answer: False |
Question 3
3.8 out of 3.8 points
| The enterprise system used to manage all information regarding customer interactions is called_____. | ||||
| Selected Answer: CRMCorrect Answer:Evaluation MethodCorrect AnswerCase SensitivityExact MatchCRMExact Matchcustomer relationship management |
Question 4
3.8 out of 3.8 points
| Marketing has repeatedly asked the IT department about the possibility of aligning the new marketing plan with the company’s web site. They would like the new web site to be able to support more active content and permit customers to query an online catalog. You let them know that this is currently being considered and that you’re determining if this new business strategy can be translated into a viable plan of action. This would be part of which of the following? | ||||
| Selected Answer:A. IT architectureCorrect Answer:A. IT architecture |
Question 5
3.8 out of 3.8 points
| An IT architecture with a high level of flexibility and agility will be in a position to support changing business needs. | ||||
| Selected Answer: TrueCorrect Answer: True |
Question 6
0 out of 3.8 points
| A link between a firm’s IS strategy and business strategy focuses more on its external requirements than internal requirements. | ||||
| Selected Answer: FalseCorrect Answer: True |
Question 7
3.8 out of 3.8 points
| When would an organization elect to use BPR over TQM? | ||||
| Selected Answer:B. When they need to attain aggressive improvement goalsCorrect Answer:B. When they need to attain aggressive improvement goals |
Question 8
3.8 out of 3.8 points
| Google Maps is a web mapping service that provides street maps and directions. A Google Maps component can be added to a business’s web site to provide customers directions to the business location. This use of Google’s service by a business is an example of __________. | ||||
| Selected Answer:C. Service-oriented architectureCorrect Answer:C. Service-oriented architecture |
Question 9
3.8 out of 3.8 points
| Which is not a question that can be used to understand organizational design? | ||||
| Selected Answer:C. Where is the organization’s headquarters located?Correct Answer:C. Where is the organization’s headquarters located? |
Question 10
3.8 out of 3.8 points
| Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate. | ||||
| Selected Answer:D. hierarchical, matrixCorrect Answer:D. hierarchical, matrix |
Question 11
3.8 out of 3.8 points
| According to Thomas Friedman, collaboration is the way that small companies can “act big” and flourish in today’s flat world. | ||||
| Selected Answer: TrueCorrect Answer: True |
Question 12
3.8 out of 3.8 points
| IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________. | ||||
| Selected Answer:C. communicationCorrect Answer:C. communication |
Question 13
3.8 out of 3.8 points
| Which one of the following risks can threaten the IS of a company in a highly regulated industry such as financial services or health care? | ||||
| Selected Answer:D. Running afoul of the lawCorrect Answer:D. Running afoul of the law |
Question 14
3.8 out of 3.8 points
| Mary from sales is asking about the plan to implement Salesforce.com’s application. You explain to her that you are in the process of getting technical specifications and pricing so that you can move forward with the rollout. This would be part of which of the following plans? | ||||
| Selected Answer:B. IT infrastructureCorrect Answer:B. IT infrastructure |
Question 15
3.8 out of 3.8 points
| A general manager should: | ||||
| Selected Answer:D. Understand the use and consequences of technologies relevant to the businessCorrect Answer:D. Understand the use and consequences of technologies relevant to the business |
Question 16
3.8 out of 3.8 points
| Enterprise systems are large information systems that provide the core functionality needed to run a business and share data across all divisions of the business. | ||||
| Selected Answer: TrueCorrect Answer: True |
Question 17
3.8 out of 3.8 points
| Organizations use the enterprise system to drive the redesign of a business process (rather than the process driving the system implementation) for all of the following reasons EXCEPT: | ||||
| Selected Answer:D. The organization has highly specialized processes that are not seen as best practices.Correct Answer:D. The organization has highly specialized processes that are not seen as best practices. |
Question 18
3.8 out of 3.8 points
| A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks. | ||||
| Selected Answer:B. flat, hierarchicalCorrect Answer:B. flat, hierarchical |
Question 19
Needs Grading
| Discuss what an organization needs to do in order to effectively manage a global virtual team. | ||||
| Selected Answer:- Slow down to speed up:To effectively management a virtual team, things must be slowed down to set goals, guidelines, standards and ROE’s etc.- Set Methods of communicationFor a virtual team, this is vital because not allot of chances for face-to-face interaction. Setting appropriate official lines of communication such as Video Teleconferencing, email, telecom etc will make sure information is being disseminated and everyone knows what channels are available to reach each other. – Set the ToneAs a virtual team, it is vital that everyone trusts each other. Even separated it is still important to have a good working relationship with open lines of communication to get things done. Knowing the team members and their expertise or temperament can help to make a virtual team a success. Correct Answer:[None]Response Feedback:[None Given] |
Question 20
3.8 out of 3.8 points
| Google has disrupted a number of industries, particularly the advertising and software industries. Google’s ability to quickly and aggressively provide new products and services is best described by: | ||||
| Selected Answer:B. The Hypercompetition ModelCorrect Answer:B. The Hypercompetition Model |
Question 21
3.8 out of 3.8 points
| Kodak was once the largest supplier of photographic film. In 2004 it was dropped from the Dow Jones Industrial Average after having been listed for 74 years. Kodak failed to use IT to fend off which one of the following of Porter’s 5 competitive forces? | ||||
| Selected Answer:B. Threat of substitute productsCorrect Answer:B. Threat of substitute products |
Question 22
3.8 out of 3.8 points
| When a company’s business strategy and technology strategy are intertwined, this situation is known as _______. | ||||
| Selected Answer:A. convergenceCorrect Answer:A. convergence |
Question 23
3.8 out of 3.8 points
| General managers should take an active role in decisions about information systems. This is vital because: | ||||
| Selected Answer:D. Information systems are designed to support business objectives.Correct Answer:D. Information systems are designed to support business objectives. |
Question 24
3.8 out of 3.8 points
| All of the following are new types of jobs created by the growing reliance on technology EXCEPT: | ||||
| Selected Answer:D. Editors/writersCorrect Answer:D. Editors/writers |
Question 25
Needs Grading
| Discuss at least 3 advantages and disadvantages of incorporating BYOD in an organization. | ||||
| Selected Answer:Advantages of BYOD- Cost saving to the business: Organization has less in equipment costs, asset management, and tracking.- Less training requirements: Users are already savvy on devices they prefer and is less of a learning curve is allowed to BYOD- Simplification: The same device is being used at work and home so the user is able to easily get work done at any time even away from the office. Disadvantages:- Increased vulnerability footprint: More BYOD allowed to be attached to the network increase the risk of vulnerabilities on the network. Also, users may bring viruses obtained outside the network inside the network. – No Baselines: This means many different devices are on the network allowing for various attack methods and more methods – Increased risk of Data Loss: Users who are able to BYOD also take allot of information with them after hours. This increases the risk of vital organization data being leaked or compromised.Correct Answer:[None]Response Feedback:[None Given] |
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