Question 1
3.8 out of 3.8 points
Which one of the following risks can threaten the IS of a company in a highly regulated industry such as financial services or health care? | ||||
Selected Answer:D. Running afoul of the lawCorrect Answer:D. Running afoul of the law |
Question 2
3.8 out of 3.8 points
The main benefit of ________________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources. | ||||
Selected Answer:A. a WikiCorrect Answer:A. a Wiki |
Question 3
3.8 out of 3.8 points
An IT architecture with a high level of flexibility and agility will be in a position to support changing business needs. | ||||
Selected Answer: TrueCorrect Answer: True |
Question 4
3.8 out of 3.8 points
Kodak was once the largest supplier of photographic film. In 2004 it was dropped from the Dow Jones Industrial Average after having been listed for 74 years. Kodak failed to use IT to fend off which one of the following of Porter’s 5 competitive forces? | ||||
Selected Answer:B. Threat of substitute productsCorrect Answer:B. Threat of substitute products |
Question 5
3.8 out of 3.8 points
A link between a firm’s IS strategy and business strategy focuses more on its external requirements than internal requirements. | ||||
Selected Answer: TrueCorrect Answer: True |
Question 6
3.8 out of 3.8 points
Google Maps is a web mapping service that provides street maps and directions. A Google Maps component can be added to a business’s web site to provide customers directions to the business location. This use of Google’s service by a business is an example of __________. | ||||
Selected Answer:C. Service-oriented architectureCorrect Answer:C. Service-oriented architecture |
Question 7
3.8 out of 3.8 points
Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate. | ||||
Selected Answer:D. hierarchical, matrixCorrect Answer:D. hierarchical, matrix |
Question 8
0 out of 3.8 points
The enterprise system used to manage all information regarding customer interactions is called_____. | ||||
Selected Answer: Evaluation MethodCorrect Answer:Evaluation MethodCorrect AnswerCase SensitivityExact MatchCRMExact Matchcustomer relationship management |
Question 9
3.8 out of 3.8 points
A general manager should: | ||||
Selected Answer:D. Understand the use and consequences of technologies relevant to the businessCorrect Answer:D. Understand the use and consequences of technologies relevant to the business |
Question 10
3.8 out of 3.8 points
According to Thomas Friedman, collaboration is the way that small companies can “act big” and flourish in today’s flat world. | ||||
Selected Answer: TrueCorrect Answer: True |
Question 11
3.8 out of 3.8 points
A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks. | ||||
Selected Answer:B. flat, hierarchicalCorrect Answer:B. flat, hierarchical |
Question 12
3.8 out of 3.8 points
Organizations use the enterprise system to drive the redesign of a business process (rather than the process driving the system implementation) for all of the following reasons EXCEPT: | ||||
Selected Answer:D. The organization has highly specialized processes that are not seen as best practices.Correct Answer:D. The organization has highly specialized processes that are not seen as best practices. |
Question 13
0 out of 3.8 points
When a company’s business strategy and technology strategy are intertwined, this situation is known as _______. | ||||
Selected Answer:B. alignmentCorrect Answer:A. convergence |
Question 14
3.8 out of 3.8 points
IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________. | ||||
Selected Answer:C. communicationCorrect Answer:C. communication |
Question 15
Needs Grading
Discuss at least 3 advantages and disadvantages of incorporating BYOD in an organization. | ||||
Selected Answer:Advantages1. Employee satisfaction because they are familar with their own devices. 2. Flexibility for employees because they don’t need multiple devices. 3. Cost savings for organizationDisadvantages1. Security risk for company2. Cost to employee because they are responsible for their devices. 3. Different devices may cause more work for IT department. Correct Answer:[None]Response Feedback:[None Given] |
Question 16
3.8 out of 3.8 points
Which is not a question that can be used to understand organizational design? | ||||
Selected Answer:C. Where is the organization’s headquarters located?Correct Answer:C. Where is the organization’s headquarters located? |
Question 17
3.8 out of 3.8 points
Mary from sales is asking about the plan to implement Salesforce.com’s application. You explain to her that you are in the process of getting technical specifications and pricing so that you can move forward with the rollout. This would be part of which of the following plans? | ||||
Selected Answer:B. IT infrastructureCorrect Answer:B. IT infrastructure |
Question 18
3.8 out of 3.8 points
General managers should take an active role in decisions about information systems. This is vital because: | ||||
Selected Answer:D. Information systems are designed to support business objectives.Correct Answer:D. Information systems are designed to support business objectives. |
Question 19
3.8 out of 3.8 points
Google has disrupted a number of industries, particularly the advertising and software industries. Google’s ability to quickly and aggressively provide new products and services is best described by: | ||||
Selected Answer:B. The Hypercompetition ModelCorrect Answer:B. The Hypercompetition Model |
Question 20
3.8 out of 3.8 points
All of the following are new types of jobs created by the growing reliance on technology EXCEPT: | ||||
Selected Answer:D. Editors/writersCorrect Answer:D. Editors/writers |
Question 21
3.8 out of 3.8 points
Enterprise systems are large information systems that provide the core functionality needed to run a business and share data across all divisions of the business. | ||||
Selected Answer: TrueCorrect Answer: True |
Question 22
3.8 out of 3.8 points
The use of performance data by managers is generally welcomed by workers and nonthreatening to workers when the data is used for compensation rather than to improve performance. | ||||
Selected Answer: FalseCorrect Answer: False |
Question 23
Needs Grading
Discuss what an organization needs to do in order to effectively manage a global virtual team. | ||||
Selected Answer:An organization must ensure that team has the same training on the systems they will use. . They also should make sure that all communication is clear and concise. They want to make sure no team members feel alone. This can be done be doing things to boost team morale such as incentives, team meetings and lunches. Correct Answer:[None]Response Feedback:[None Given] |
Question 24
3.8 out of 3.8 points
Marketing has repeatedly asked the IT department about the possibility of aligning the new marketing plan with the company’s web site. They would like the new web site to be able to support more active content and permit customers to query an online catalog. You let them know that this is currently being considered and that you’re determining if this new business strategy can be translated into a viable plan of action. This would be part of which of the following? | ||||
Selected Answer:A. IT architectureCorrect Answer:A. IT architecture |
Question 25
3.8 out of 3.8 points
When would an organization elect to use BPR over TQM? | ||||
Selected Answer:B. When they need to attain aggressive improvement goalsCorrect Answer:B. When they need to attain aggressive improvement goals |
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