“Elevator Pitch” Outline
Topic A: Elevator Pitch
“Your most unhappy customers are your greatest source of learning”. -Bill Gates
The goal is to express my professional background and enlighten accomplishments in the customer service. (retail industry)
Thesis Statement – Customer service can make or break the deal for any business. For over 10 years, I have gained experience in being the best possible candidate in providing good customer services. It involves a pleasant attitude, time efficient, and going beyond measures for customers.
I. First Main Point – Pleasant attitude
A. Engage every customer with a smile.
B. Listen to the needs of customer.
II. Second Main Point – Time efficient
B. Proper training.
- Organize daily tasks.
C. Fast pace environment.
III. Third Main Point- Beyond measures
A. Provide different service for product.
B. Customer feedback.
C. Resolving any situation.