Communication in Policing
What is communication?
Communication is defined as a process by which ideas, thoughts, and information are exchanged and understood between two or more entities. Reaching a common understanding means that people have a fairly accurate idea of what is being communicated to them; it does not imply that people have to agree with each other (Daft & Marcic, 2004).
Public Safety Improvement
History of policing in relation to public communication
colonial times and was commonly referred to as the watch system
system changed during the 1700’s and the 1800’s to a group watching system in the community
Formalizing the police system
19th century significant changes were made
Political involvement with policing system in the United States were stopped and a standard that included the hiring qualifications for individuals, better training, and adopted of several new technologies to better assist the police in their everyday job at hand.
Procedural Justice and Police Legitimacy; How they affect the Public’s perception
The way in which the public views law enforcement is affected by the legitimacy and procedural justice of the police
Maintain social order
Role of police managers
Relationship shared between the police and the people of the community
Potential problems in the current design and structure of police departments
Comparing the background of policy and integration of intelligence led policing
Areas where public safety can improve
Allen, Jennifer M. and Sawhney, Rajeev (2014). Administration and Management in Criminal Justice: A Service Quality Approach, Police Administration, Chapter 9, SAGE Publications, 2014.
Fischer, Craig (2014). Legitimacy and Procedural Justice: A New Element of Police Leadership. U.S. Department of Justice, Bureau of Justice Assistance, March 2014.
Mazerolle, Lorraine; Sargeant, Elise. and Cherney, Adrian. (2014). Procedural Justice and Legitimacy in Policing, Capter 2, Community Policing, Springer, 2014.
Ratcliffe, Jerry (2008). Intelligence-Led Policing. Cullompton, Devon: Willan Publishing.
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