Communication in Policing

Communication in Policing




What is communication?

Communication is defined as a process by which ideas, thoughts, and information are exchanged and understood between two or more entities. Reaching a common understanding means that people have a fairly accurate idea of what is being communicated to them; it does not imply that people have to agree with each other (Daft & Marcic, 2004).


Public PerceptionRolesManager responsibilityCommunity relationsPolice intelligencePublic Safety Improvement


History of policing in relation to public communicationcolonial times and was commonly referred to as the watch system system changed during the 1700’s and the 1800’s to a group watching system in the community

History Cont.’

Formalizing the police system19th century significant changes were madePolitical involvement with policing system in the United States were stopped and a standard that included the hiring qualifications for individuals, better training, and adopted of several new technologies to better assist the police in their everyday job at hand.

Procedural Justice and Police Legitimacy; How they affect the Public’s perception

The way in which the public views law enforcement is affected by the legitimacy and procedural justice of the policeLawfulTrustworthyHonestMaintain social orderMoralsJustification

Role of police managers



Relationship shared between the police and the people of the community


Potential problems in the current design and structure of police departments



Comparing the background of policy and integration of intelligence led policing



Areas where public safety can improve




Allen, Jennifer M. and Sawhney, Rajeev (2014). Administration and Management in Criminal Justice: A Service Quality Approach, Police Administration, Chapter 9, SAGE Publications, 2014. Fischer, Craig (2014). Legitimacy and Procedural Justice: A New Element of Police Leadership. U.S. Department of Justice, Bureau of Justice Assistance, March 2014.Mazerolle, Lorraine; Sargeant, Elise. and Cherney, Adrian. (2014). Procedural Justice and Legitimacy in Policing, Capter 2, Community Policing, Springer, 2014.Ratcliffe, Jerry (2008). Intelligence-Led Policing. Cullompton, Devon: Willan Publishing.