Communication Process used by the Police

 Communication Process used by the Police





Communication Process used by the Police

Communication is the process by which information is transmitted between individuals using a common system of signs or symbols which aid in the exchange of information, cues, either in verbal in or written form to modify human behavior. However, it has made work in the department of the police easier because it has enhances effective interaction. It involves exchange of ideas, opinions and thoughts. The process of police communication therefore has three steps, its strengths and weaknesses. This paper therefore focuses on the three steps used by the police in their communication (Greasley & Barlow, 2013).

Basing on it, the first step is that communication must first be initiated from one person in the department. Secondly, one must transmit the information from its source to its particular destination and thirdly, it must take impact on the individual who was meant to receive it. In this process however, there are incidences of misunderstanding or misinterpretation of the given information. This majorly depends on the lines that the information may follow while being transmitted depending on its formality or informality. Informally, the channels are mostly unplanned and operate mostly beside a formal structure (Manning, 2008).

Whenever there is an organized channels for instance, attitudes, information, ideas and opinions are then funneled horizontally, diagonally, downward or upward among members of the department brings about a good administration structure. An organization should therefore establish its principles which should strictly be adhered to. A media of passing information from the police chief to all the levels of the hierarchy of the department is given by a good communication system. This will enable the subordinates to clearly receive the directions being given by the chief police. Information is not considered effective until it has been comprehended by the receiver. Free communication helps to identify problems or difficulties in a department.


Manning, P. K. (2008). Symbolic communication: Signifying calls and the police response (Vol. 9). MIT press.

Greasley, A., & Barlow, S. (2013). Using simulation modeling for BPR: resource allocation in a police custody process. International Journal of Operations & Production Management, 18(9/10), 978-988.

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