Merry Maids Observation
CS204 Professionalist – Theory and Practice in the Global WorkplaceDiana Morera
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Established in 1979 in Omaha, NebraskaIn business for over 30 years.Specializes in cleaning residential homes, apartments, and office spaces.
Founded
UNIFORM
Office Staff
Dress pants, skirts.Dress shoesMerry Maids logo top
Cleaner
Black pantsAnti slip shoesMerry Maids (Blue) logo topApron
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Merry Maids Culture
Market Culture – focuses on sales of cleaning services. Mission statement “Gain. Retain. Serve.”
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Great Asset
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Listening skillsCommunication skillsOrganizational skillsAdaptabilityWilling to learn
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Cameron, Kim S. & Quinn, Robert E.. ( © 2011).Diagnosing and changing organizational culture: based on the competing values framework, third edition. [Skillsoft version] Available from https://libauth.purdueglobal.edu/sso/skillport?context=40994Nichols Company Inc. (2012, February). Policy Manual [Letter to Employee].
References:
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