Imagine yourself as the executive manager of an organization. You are responsible for establishing the three levels of management and how each level functions in the organization. One of the executive board members does not agree with having three levels of management. How would you justify to the executive board that three levels of management should be implemented in the organization? In your initial post, please include an explanation of the function that each level performs and why it is important.
I would begin by letting this board member know that even though my title says President or CEO what it really means is that I am manager. An Executive Manager, but a manager just the same. I do the same job managers below me to do I just do for the whole organization. We all have to be responsible for our area and do two things, that is “Run the business and Build the business” (Plunkett, Allen, & Attner, 2013).
I would ask them if they thought I could manage all the people and departments alone. I would let them know honestly that I could not, I am not available enough to help the day-to-day progress that is made by the manager that is under me and they have a manager that is under them who is a part of the day-to-day fight. The Departmental managers, who are known as the first-line of Management should really be called the Front-line of Management, they keep things within the department running smoothly and deal with the customers first hand to make sure that are pleased. They deal with the day-to-day issues, they manage the team on the field and run in and will hit if necessary. If there is something that they cannot handle they can take it to their manager who has the power to change things that need to be changed and if they cannot fix the problem then and only then do they bring it to me.
I would continue to explain the things that are on my plate, and let them know if I had all the day-to-day drama on my plate, I do not believe I could be successful. If I were responsible for the all of the staff on a daily basis, we would not be where we are today. The other manager takes on the things that I cannot handle, because I am out building new businesses, knocking down corporate ladders that no one sees but me. I would make sure that they know that we all our working on one goal, separately it seems but it is 100% teamwork. I do the same job as they do; I just do it for the organization (Plunkett, Allen, & Attner, 2013).
When my job is done, I will meet with the manager that reports to me, and I will share all the things that are occurring in the world when it comes to our organization and they will tweak it so that the managers that report to them can explain it to the staff in layman terms so everyone understands.
Plunkett, W. R., Allen, G. S., & Attner, R.F (2013). Management: Meeting and exceeding customer expectations (10th ed.). : South-Western Cengage Learning.