HCIS Issues and Challenges

HCIS Issues and Challenges

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HCIS Issues and Challenges

In the United States, information technology has been greatly embraced in the healthcare systems due to the great impact it has made towards providing quality care. It has led to minimal medical errors, improved the safety of patients, effective medical records, and boosted the interaction between healthcare practitioners and their patients. The goal of the Health Care Information System (HCIS) is to improve healthcare delivery by ensuring that data related to patients are accessible to the relevant healthcare practitioners. Nonetheless, organizations and providers of HCIS are faced with different challenges that come along with adopting the system. Some of the challenges include usability, health IT, and interoperability. Therefore, this discussion will focus on the issues and current challenges that HCIS faces.

Interoperability is healthcare enables the different software applications and IT systems to exchange, communicate, and use data that has been shared across the systems. (Baird, 2014) In order to facilitate efficient interpretation of the shared data, the HCIS calls for proper capturing of the patient’s data so as to provide quality care. One of the major issues that arise is exposing confidential data of the patient through the system. In nursing practice, patient confidentiality is one of the principles that are ought to be respected according to the code of ethics (Baird, 2014).

However, with the use of HCIS confidential information of the patient is prone to exposure and might be accessible to unauthorized personnel thus developing issues. Furthermore, the implementation of the HCIS needs training in order for the users to be familiar with it resulting in usability issues (Baird, 2014). Constant training should be carried in order to keep up with the pace in technology. One of the major current challenges facing HCIS is the advancement in technology as it requires the system to be advanced as well as its users. Healthcare practitioners and providers have to learn how the upgraded system functions. In addition to that, in order for the HCIS to work effectively, properly designed interfaces have to be put in place to avoid errors and frustrations. Interfaces that have not been properly designed is an issue that may hinder the system from working efficiently. The health IT structures require adequate understanding so as to eliminate possible errors that may cause damage to patients. Overall, HCIS has greatly improved healthcare delivery and safety, but the challenge arises from the change in technology that needs users to be familiar with. As a result, making it difficult for organizations and providers of the system to integrate HCIS in a society that keeps on changing constantly.


Baird, A. (2014). Health Care Management Review. Corporate Governance and the Adoption of Health Information Technology, 39(3),234-244.