HRM 531 MEMO

Title

Name of the Student

Institution Affiliation

Course

To: Organization Leaders

From: Head of Human Resources
Date:

Subject: Restructuring of the Sales Team

Please note that we are will be streamlining our sales department through restructuring to ensure efficient and effective use of company resources. Due to the increasing costs, inefficiencies, and most of the enormous workload of the sales department, we are forced to work towards making the department better. Currently, four divisional presidents oversee fifteen district managers each. Due to a large number of district managers being overseen by each Divisional President, we wish to have two divisional presidents who will be in charge of three regional directors who will oversee ten district managers. This will increase the department’s efficiency.

To make the restructuring process smooth and not to disrupt the running of the department, we will have to follow a process. The first thing to be done will be getting the alignment right. This will be a way of ensuring that the department is aligned both across and within the organization and the market place. Organization alignment is matching restructured department strategic goals with those of the organization. Market place alignment will ensure the restructure keeps in mind the most critical market segments.

The next step will be to size up the organization coverage and capacity needs. The coverage model will determine the resources necessary to serve the identified customers across different segments. The capacity model will help determine how many of these resources are needed to achieve the set goals within each role. That is why we will have three levels of sales management. The final step will be enabling the sales teams and people. This step involves performing a capability analysis on the sales force to determine each team members ability and tenacity to succeed in the new system, where each team member fits the best, and where they can be most useful.

To effectively execute the restructuring plan, we will be appointing a project leadership team. They will include most of the senior members and some junior members to bring expertise, experience and grassroots knowledge. The team will only have the made of sales department restructuring as their only task until the work is done. The project leadership will communicate the details of the project in detail and also share the final goal. This will enable employees in the sales department, and other departments to understand how things will work and how best to collaborate.

To ensure that the restructuring is not undermined, the managers’ will within the department and the organization will support the project until its completion. There shall also be constant consultation and engagement with sales department employees leading to creative solutions, promoting trust and collaboration. There shall be a new culture of collaboration and consultation within the restructuring department. To ensure politics and other obstacles do not derail the project and discourage managers and other employees from being disillusioned, each obstacle will be addressed appropriately and tackled through collaboration. We shall also keep all the right people and also promote the best performing to be our new regional directors. And finally, we shall ensure that the project is successful through constant monitoring and supervision so as not to revert to the old ways.

Communication plan

Communication objectives

The reason for restructuring the sales department was to reduce the workload of the senior managers and also streamline the department to be more efficient and effective in delivering its goals.

Key Audiences

The message is to the senior organization management, including the President, the Vice-president, Divisional President, Divisional vice presidents, and district managers as they will be involved in the restructuring and most will be affected.

Media channel

To get our message across all those involved in the process, we will be sending a memo to each through our HR department.

Timetable

The whole process will take six months and will be aimed at increasing our sales by more than 10percent by the end of the year.

Evaluating results

To ensure the restructuring has worked, we will be looking at the financial reports, especially the sales reports, monthly reports, and progress reports from the sales department to ensure the set goals are being met.

Please let me know if you have any questions.

Best,

Head of Human Resources

References

Dianova, Y. (2017, July 7). 6 steps to creating an effective communication plan. Retrieved from https://www.axiapr.com/blog/6-steps-to-creating-an-effective-communication-plan

PlusHR. (2017, May 15). 403 Forbidden. Retrieved from https://www.plushr.com/blog/managing-your-team/hr-management-10-steps-to-managing-a-successful-organisational-restructure

Santos, J., (2018, September 27). 3 Essential Considerations When Restructuring Your Sales Team. Retrieved from http://blog.symmetricsgroup.com/3-essential-considerations-when-restructuring-your-sales-team

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