Project Planning: Gym Expansion
INF 340 Business Systems Analysis
Introduction and System Description
Introduction of expansion will provide more responsibility to employess
New system will improve customer/trainer relationships
Will allow customers full access to schedules, fitness programs, etc.
Recommend user-guided program that allows customer to modify their own fitness plan
System has access levels for customer, trainer, manager respectfully
Set up alternative system interfaces for each member category (i.e customer, manager, trainer)
Customer account paperwork
Automated payment information (bank info)
Location information/emergency contacts
System Nomenclature cont.
Customers and trainers must ensure client progress is recorded and uploaded to account profile
Weekly updates sent from trainer to customer showing progress and what’s to come for the week, overall goals, etc.
Customers can change plans to cater to their own preference while trainers simultaneously adjust training regiment.
Economic Analysis- Low cost for new system which will allow for smooth operations
Technical Analysis- Basic knowledge of smart phones, tablets, desktop computers
Operational Analysis- New system introduces easier interface that allows for troubleshooting without IT delay times.
Feasibility Assessment Cont.
Legal Analysis- ensuring utmost secure system to protect privacy act information.
Political Analysis- None
Schedules, Timelines and Resource Analysis- Speeds timeframe for new member introduction
Team Configuration/Management – Trainers, Admin employees, management
Communication plan – Email server system and text messaging will be used for communication
Standards/Procedures – Information/data will be provided from customers to be inputted into the system
Other topics – None
Cost Benefit Analysis
Weighed by number of new customers
Project Scope Statement
To create a newly upgraded system which allows for employee/ customer relationship to expand, creating a more user friendly interface to be used by customer and employee alike.
Improve customer satisfaction between trainer and customer, and create a positive and healthy environment.
Valacich, J., George, J., & Hoffer, J. (2015). Essentials of systems analysis and design (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.