Asking the Right Questions

Describe the new initiative and why it is important?

The new initiative is an Enterprise Business Intelligence Strategy and Implementation Plan my organization is developing through collaborative engagement with various stakeholder groups. The ultimate goal of the Strategy is to guide the organization in gaining insights from data, to inform decision making.

Draft three (3) questions for your team designed to gain buy-in and support for this new initiative

As the Manager of Corporate BI team, active involvement of my team to have their input reflected in the strategy will facilitate their buy-in, and support for the strategy. I will use the following questions to gain their buy-in and support for the strategy:

What barriers or constraints do you encounter in achieving your outcomes

What benefits would you like to get out of the Business Intelligence Strategy?

What will a successful implementation of the Business Intelligence Strategy look like for you?

How will you know if your questioning was effective?

I will know that the questioning was effective if the questions help to identify the issues or elicit further information while gaining my team’s buy-in and driving them toward a satisfactory conclusion (JWI, 505). In essence, if the questioning facilitates “getting all the brains in the game” to achieve better results (Welch, 2005).

Your team needs to know they have a voice – how will you let your team know you are listening to them and that their opinion matters?

To let my team know that I’m listening to them and that their opinion matters, I will leverage the following listening skills described by Irene Leonardi:

invites them to correct me if my understanding is incomplete.

  1. Articulating – I will succinctly describe to the team what I understand about what they are telling me. This not only achieves rapport by demonstrating that I’m are actively listening but

conclusions and not truly hear what they are telling you.

  1. Clarifying – I will ask clarifying questions to help me fill in the gaps of my understanding for a complete picture. It demonstrates that I care enough to make sure I understand the team completely.
  2. Being Curious – I will not make assumptions when listening. This can cause me to leap to


  1. Silence – I will refrain from talking and telling the team what I think they believe. Instead, I will wait and give them time to formulate their responses when I ask them the questions. Then, hear them out completely and repeat the process.

JWI 505: Business Communication and Executive Presence. Week 3 Lecture Note

Leonardi, I ( ). The Art of Effective Questioning: Asking the right question for the desired result. Retrieved from

Welch, J. & Welch, S. (2005). Winning. New York, New York: HarperBusiness.