Stakeholder Support

Stakeholder support is necessary for a successful change proposal project implementation. Consider your internal stakeholders, such as the facility, unit or health care setting where the change process is situated, and your external stakeholders, like an individual or group outside the health care setting. Why is their support necessary to the success of your project, and how you will go about securing that support?

My change process is situated center to all the internal stakeholders at my community-based health care agency. Such stakeholders include the agency, administrative and management staff, the Quality Assessment Performance Indicator (QAPI) and Governing Board, as well as the owners. Next, clearly the external stakeholders include the patients receiving the service. Managers have long understood the impact of patient satisfaction, a key element in the success of any health care company is. An example is the external surveys required by an outsourced company. Such patient satisfaction survey results serve as benchmarking, rating, and essentially reimbursement outcomes. Therefore, it is easy to understand why both internal and external stakeholder support is essential.

Furthermore, research support the ideology of stakeholder importance. One study makes clear the specific benefits of not only their support, but involvement as well. First, we must look at where EBP change begins. Clearly, that is with the research itself. Here, the authors make clear the value of stakeholder feed back to researchers. Such input serves to alert researchers to ethical implications. In addition, the authors assert “those who are directly affected by program development and clinical research, the patients, their families, and others, almost universally have a strong motivation to be involved in the planning and execution of new program changes” (Pandi-Perumal et al., 2015).

The method which I plan to utilize to gain stakeholder support is my Capstone Project. I can not imagine any stakeholders internal or external that would not agree Animal Assisted Therapy (AAT) is a wonderful intervention which needs to be offered to patients and families who are suffering in emotional, physical, and spiritual pain. I believe my project will serve as a strong persuasion.

References

Pandi-Perumal, S. R., Akhter, S., Zizi, F., Jean-Louis, G., Ramasubramanian, C., Edward Freeman, R., & Narasimhan, M. (2015). Project stakeholder management in the clinical research environment: How to do it right. Frontiers in Psychiatry, 6. doi:10.3389/fpsyt. 2015.00071

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