The Communication Process Used by the Police

The Communication Process Used by the Police





The Communication Process Used by the Police

Communication is the process by which information is transmitted between individuals using a common system of signs or symbols which aid in the exchange of information, cues, either in verbal in or written form to modify human behavior. However, it has made work in the department of the police easier because it has enhances effective interaction. It involves exchange of ideas, opinions and thoughts. The process of police communication therefore has three steps, its strengths and weaknesses. This paper therefore focuses on the three steps used by the police in their communication (Greasley et al. 2008).

The first step is that police communication must be initiated from one person in the department. Secondly, one must transmit the information from its source to its particular destination and thirdly, it must take impact on the individual who was meant to receive it. In this process however, there are incidences of misunderstanding or misinterpretation of the given information. This majorly depends on the lines that the information may follow while being transmitted depending on its formality or informality. The channels are mostly unplanned and operate mostly beside a formal structure (Manning, 2008).

Whenever there is an organized channels for instance, attitudes, information, ideas and opinions are then funneled horizontally, diagonally, downward or upward among members of the department brings about a good administration structure. An organization should therefore establish its principles which should strictly be adhered to. A media of passing information from the police chief to all the levels of the hierarchy of the department is given by a good communication system. This will enable the subordinates to clearly receive the directions being given by the chief police. Information is not considered effective until it has been comprehended by the receiver. Free communication helps to identify problems or difficulties in a department (Linstone, & Turoff, 2008).

In conclusion, there are strengths and weaknesses found in police communication which reflect on the internal context in the police organization. Within the police force leadership is committed in order to mitigate domestic violence. The police officers are competence to train other recruits. There is also pilot training of the police on domestic violence which has been successfully been applied in police communication. Despite the strengths in police communication there are also weaknesses which impact in the community. There is lack of advanced systems for recording information from the society which may lead to misinterpretation of information. There is also pressure from the managers which limit the presence and response of the police officers to the violence cases. Inadequate funding from the government is also affecting police communication whereby police officers lack communication systems (Greasley, & Barlow, 2013).


Linstone, H. A., & Turoff, M. (Eds.). (2008). The Delphi method: Techniques and applications (Vol. 29). Reading, MA: Addison-Wesley.

Manning, P. K. (2008). Symbolic communication: Signifying calls and the police response (Vol. 9). MIT press.

Greasley, A., & Barlow, S. (2013). Using simulation modeling for BPR: resource allocation in a police custody process. International Journal of Operations & Production Management, 18(9/10), 978-988.

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