University of Phoenix Material
Human Resource Tools Worksheet
Describe three human resource tools in no more than 175 words each (i.e. programs, Websites, technology).
| Human Resource Tool | Description | |
| 1. | ||
|---|---|---|
| 2. | ||
| 3. |
Create a pros and cons list for each of the tools selected above. Be sure to include the potential cost and cost savings for each.
| Human Resource Tool #1: Technology |
| Pros | Cons |
|---|---|
| 1.Technology increases production. When production is increases, profits are also increased.2. Increases returns on investments. The use of the internet reduces cost of advertising and makes it easier to reach clients. Lowering the cost of advertising puts more money into the business.3. Technology makes information easily accessible. Technology allows for us to do many task without leaving home, which saves on gas and material resources. 4. Technology helps expand the business networking and communication. Facebook, Google, and Twitter allow a business to reach a large network of people which would otherwise be difficult to expand so far. The use of these sites to get the word out and to advertise also decreases cost.5. Advancements in technology have given many businesses the upper hand on the competition. Many tasks that were hard to keep up with are easier to do from a computer or a phone. The hours of labor it would take an accounting to keep track and record information can easily be stored and generated from a computer program which saves labor hours and money. | 1. Technology has given the wrong people useful tools to create weapons of destruction. Atomic bombs, nuclear weapons, and drones have come from technology advancements. The use of these weapons have cost countries trillions of dollars in destruction. 2. Most technology is harmful to the environment. The use of fossil fuels in cars ad machinery emit toxic fumes into the environment costing use large amounts of money to decrease the harm done and find alternative solutions.3.The use of technology has a negative effect on individuals. Social networking sites, smart phones, and computers can have a psychological effect when used for improper things. The cost on a persons life financially and legally can have a bad outcome. Business scams cause many businesses to shut down and/or go under investigation.4. The use of technology in a business can lead to lose of jobs for humans. Computers can replace people in the job field which can be devastating to people whom are in need of a job. 5. The more technology advances, the more it cost businesses. Every time a program is updated or new programs are made, it cost the business money to keep up to date. |
| Human Resource Tool #2: Software |
| Pros | Cons |
|---|---|
| 1. Increase efficiency by automating manual tasks done every day2. POS functions allows for accounting of transaction with a receipt to stock management with what was sold 3. Reservation management ensures consumers are able to customize their stay4. Enhanced customer interaction could improve customer satisfaction with stay5. Automation allows reduction in the number of back office which increases bottom-line | 1. Maintenance of system ensures continual spending on system upgrades2. Hotels who haven’t spent the money on transformation are staying a step behind3. Increase exposure of personal data requires spending on cyber security to prevent identity theft4. Intrusion in our historical purchases could cause guests from staying at a location5. Losing control of automatic purchasing of supply chain needs |
| Human Resource Tool #3: Information systems |
| Pros | Cons |
|---|---|
| 1. Cloud-based solutions help smaller hotels manage operations without costs of on-site 2. Mobile devices allow housekeepers to provide a real-time clean status 3. Mobile devices make check in/out easier4. Historical guest profile allows hotels to personalize a trip based on past purchases made on previous stays 5. Streamlined task processing allows management to focus on guests | 1. Start-up costs which could include licenses require capital investment from ownership 2. Eliminating jobs due to automation could lead to a decrease in morals of employees3. Poorly designed system could lead to a lack of use by consumers which could lead to not realizing cost savings 4. Reliance on 3rd-party systems leads to lack of control in hospitality industry5. Time spent inactive by employees earning how to use the system by employees could cause decrease in bottom-line |
Recommend one of these tools for use, and explain your choice in 350 to 525 words.
| Investment in software is the recommended investment approach. Cloud-based solutions help smaller hotels manage operations without costs of an on site IT presence. To assure consumer confidence, there should a Strong internetsecurity presence which ensures historical purchase data is not compromised. Also, developing an a campaign emphasizing the use of an AP may connect with your people. Namely, deciding the right steps and developing them properly is not only crucial for the campaign itself, but is also crucial for the future of the business itself. This is furthermore even more important to do when considering e channels of marketing, as online advertisement has a greater impact and is not as easy to remove as for example a billboard with a printing mistake. Enhanced customer interaction could improve customer satisfaction by automating normal manual tasks allowing more visibility to customers. If however:”some dynamic occurs in the industry like a competitive price change or the introduction of new technology, marketing professionals may need to use reactive marketing.” (Suttle, 2016, p.1) And if the clients happen to need a restart of their business or simply organize some aspects of it, like offer location or price. This kind of marketing can very well be done online, and furthermore is better done online.Finally, entities who don’t invest in transformation may fall beyond. There needs to be a description of the client’s business, products and services, which needs to address the most important details regarding the client’s product but cannot be too saturated and detailed. This is especially important when dealing with the online market, as it is a market of “quick look” So attention drawing is crucial but after drawing the client’s attention there should be detailed description according to interest. |
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References
Suttle, R. (2016). Proactive Vs. Reactive Marketing. Smallbusiness.chron.com. Retrieved 20 November 2016
Occupytheory (25 Jan, 2015) Pros and Cons of Technology. Retrieved on 21 Nov 2016 from http://occupytheory.org/list-of-pros-and-cons-of-technology/
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