Technical Writing
Grantham University
| Readers | Needs | Values | Attitudes |
| Primary75 year-old Sea Turtle named Crush (w/ flatulence issues)Bipolar schizophrenic | Reliable informationViability of programPotential for growthCompany plans for the futureSalination planEnglish, Spanish, German, Tagalog translations of company info (you know, for the schizophrenic) | Flipper friendly access to programFresh Salt waterQuick return of investmentDark sunshineQuiet time to argue with selves | Questionable reluctance to the validity of company claimsAngry, Happy, Depressed, Joyful, Suicidal tendencies |
| SecondaryRetired computer programmer from the 80’s | Understanding of programStability testing of Beta stageInformation | Smoothly running softwareBig yellow, ghost eating ball64 bit systems | Anti-establishment tendenciesKids these days have it too easyOptimisticMay have issues with a more relaxed working environment |
| Gate KeepersJim, Sarah, and Dominique from Human Resources | Keep the union happyTrade secrets are not revealedAdherence to company policy on investor affairsRevised coffee policy | Clear and concise paperworkHappy employeesTaco TuesdaysClear and concise information | Keep the union happy at all costsDread grievance mitigationCautious |