OPERATIONAL CRM | ||||||||||
PROS | CONS | |||||||||
Helps transform sales processes and maxiize time on the field | expensive | |||||||||
Easy to transition,takes less time. | unintuitive | |||||||||
Automate tasks and saves more time. | ||||||||||
helps improve internal communication | ||||||||||
increased flow of deals | ||||||||||
ON-PREMISE CRM | ||||||||||
PROS | CONS | |||||||||
Can be tailored to your business | Most expensive in the short run. | |||||||||
Can be integrated with your other systems. | Can take long time. | |||||||||
Most companies offer flexible packages that are suitable for small | ||||||||||
and medium businesses. | ||||||||||
HOSTED CRM | ||||||||||
Less expensive in the short run. | Cannot be integrated with other back office systems. | |||||||||
Appropriate for businesses with standard CRM needs and little | You are allowing someone else to control your customers information and data. | |||||||||
or no internal IT support. | ||||||||||
Can be implemented quickly. | ||||||||||
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