Healthcare Organizations
Team DHCS/451
Introduction
Inpatient Healthcare Organization
Ambulatory/Ancillary Healthcare Organization
Improvement Capability for Organizational Performance
Resources Needed to Develop Improvement Capability
Five key lessons on building improvement capabilityGetting early board-level support is essential for any provider organization considering building improvement capability at scaleProvider organizations need to think carefully about how they will fund improvement capability programsProvider organizations need to find ways of freeing up staff time to take part in training programsCommissioners need to do more to support organizations developing improvement capability building programsArm’s length bodies need to give organizations the time and space to develop and embed their quality improvement programs
Metrics Used to Measure Quality Dimensions
Saint Francis Hospital in Tulsa, Oklahoma Saint Francis Warren Clinic tower Pharmacy in Tulsa, Oklahoma
Similarities/Differences Between The Metrics
Metrics That Help Develop Improvement Capability
Develop the skills to define things clearlyAllow the organization to communicate on a broad spectrumImproves accountabilityPatients safetyTriage guidelinesUtilization
Quality Improvement Tools
Data
Transformational Improvement
This is the restructuring of the level of performance and organizational culture.Rethink of ways in which to create effective change. Augment organizational performance.Encouraging participatory leadership.
Transformational Model(s) Used To Help With Transformational Improvement
There are two models that can be utilized to attain transformational improvement. They include participative and data driven models (Thomas, Crotts & Abdul, 2001). The participative model encourages leaders to guide the employees.
Conclusion
References
Business Analyst | Creating, Implementing, and Managing Effective Metrics. (n.d.). Retrieved from https://www.batimes.com/articles/creating-implementing-and-managing-effective-metrics.htmlLeapfrog Group. (2019). St Francis Hospital Tulsa OK. Retrieved from https://www.hospitalsafetygrade.org/h/saint-francis-hospital-tulsa-okAndersen, P., Lindgaard, A. M., Prgomet, M., Creswick, N., & Westbrook, J. I. (2009). Mobile and fixed computer use by doctors and nurses on hospital wards: multi-method study on the relationships between clinician role, clinical task, and device choice. Journal of medical Internet research, 11(3), e32. doi:10.2196/jmir.1221
References continued..
Thomas W. Kent, John C. Crotts, Abdul Azziz, (2001) “Four factors of transformational leadership behavior”, Leadership & Organization Development Journal, Vol. 22Issue: 5, pp.221-229,The Health Foundation. (2019). Five key lessons on building improvement capability. Retrieved from https://www.health.org.uk/newsletter-feature/five-key-lessons-building-improvement-capability
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