Effective Communication

Consider the following:

Workplace trends require employees to connect with a wide array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization’s success, especially in the health care industry.

Write a 700- to 1,050-word paper that addresses the following questions:

Which organizational model best describes your organization or an organization with which you are familiar?

The organizational model that I know best is the formal structure, with prescribed cannels for communication. This type of organizational model structure, in my opinion, is the most common, being that this type of structure is the easiest for management to simplify the chain of command and produce results. Not only is this the most common type for me, but it is also the one I enjoy most, as the rigid structure helps keep the chain of command organized, as well as it is the easiest way to organize communication between managers and employees, which can eliminate much of the confusion associated with other structures.

How does your organization currently communicate or involve employees in formulating solutions to problems?

This organizational model, and the ones I’m familiar with use emails, phone calls/text messages, and face to face meetings to communicate information and delegate responsibilities

Include the following in your paper:

The communication techniques that have been most effective for sharing information and ideas

I think the most effective means of communication is a tie between emails and face to face meetings. Simply because when meeting face to face there is little room for interpretation of what someone is saying, because that person is right in front of you and you can ask them questions and get immediate feedback. There is no “telephone” relays, and if you need hands on help, that person is, again, right in front of you for guidance.

The next best means of communication is emails, because the person sending the email can lay out, word for word (as long as they know how to properly explain things) instructions so that the people that the email is intended for can see it laid out in plain form. It also helps because you can go back to an email over and over as many times as needed for reference.

The communication techniques that proved to be ineffective

Second hand information from someone else. If the information isn’t give personally, there tends to be confusion which can lead to poor performance.

How these communication techniques might be applied or modified in a health care work environment

In in the health care setting it is just as, if not more, important to ensure that effective lines of communication are established and properly used. I do believe that the use of these methods must be policed much more stringently. Dealing with private patient information is a sticky business if you aren’t careful. It is very easy to misuse communication avenues such as emails or conference calls by accidentally divulging private patient information to persons who have not been cleared to view or hear that information. It is absolutely necessary to use emails, phone calls, and conference calls to efficiently pass information down the management line to the employees.

How technology might also affect the communication process

Cite a minimum of 3 references to support your position. One reference may be the course textbook.

• Technology has had a major impact on the way we communicate within our organizations, but the experiences with these advancements aren’t always positive. There are many pitfalls and trips that can be made when using technology as a means of communication. For example, when creating and sending emails, the sender must be certain that the informational content added is clear and concise, and when in the health care industry, doesn’t contain any private patient information that would be inappropriate for others to see. If there is any apparent confusion in the instructions within the email, there is room for misinterpretation, and therefore room for mistakes to be made by the person receiving the email.
• Another way technology can affect the communication process

Format your paper according to APA guidelines.