University of Phoenix OPS/571 Operational Management
Operation Consulting
Table of Content
Dollar Tree Company InformationOperations ConsultingOperations Consulting Tool KitResources and data to deploy operations consulting engagement Business case on positive impact of operating consultingThe need for operations consultingReferences
Dollar Tree Company Information
Dollar Tree have been around for over 60 yearsDollar Tree is a customer-oriented, value-driven variety store operating at a one dollar price pointOver 6500 stores world wideCompetitors includes Dollar General, Family Dollar, Walmart, and Target Benefit package for employeesCollege recruiting programPaid Vacation
Operations Consulting Process
Dollar Tree Operations Consulting
Support strategy initiatives with rigorous analytics, facilitation, and primary and secondary research. Includes modeling economics, identifying potential risks and challenges for implementation, and prioritizing opportunities.Analyze company financial and operational performance (e.g., drivers of historical performance, trends over time, etc.).Understand customer behaviors and trends.Assess market characteristics and trends (e.g., market segment sizes, growth rates, market shares of key competitors and how they are changing over time and why, critical recent developments, and sources of competitive advantage).Help to identify and analyze company platforms for growth.
Operations Consulting Tool Kit
Resources and Date to Deploy OperationsConsulting Engagement
Combining data for surveysAnalysis dataGap AnalysisPerformance testing
Business Case on Positive Impact of Operating Consulting
Strategic Flexibility.Faster responsivenessNon-stop cost reductionsShorter times to marketLeadership practices that will sustain your gainsAlignment between your improvement priorities and your business strategy
The need for Operations Consulting
Plant: Adding and locating new plants; expanding, contracting, or refocusing existing facilities. People: Quality improvement, setting/revising work standards, learning curve analysis. Parts: Make or buy decisions, vendor selection decisions. Processes: Technology evaluation, process improvement, reengineering. Planning and control systems: Supply chain management, ERP, MRP, shop-floor control, warehousing, distribution.
References
Dollar Tree(2019). Retrieved from https://www.dollartree.comJacobs, F.R. & Chase, R.B. (2014). Operations and supply chain management (14th ed). New Your, NY: McGraw-Hill.Scenna, A. (2018). Point Solutions Are Not Enough. Raise your Expectations.. Retrieved from http://www.tbmcg.com/resources/blog/what-to-expect-from-your-operations-consulting-firm/