Resources and Script Human Service Professionals

Resources and Script, Human Service Professionals






Resources and Script, Human Service Professionals

The national organization for human services was formed in the early 1960. As different individuals got to meet with one another, there arose a need to understand different individuals from the different backgrounds. The unit was formed to aid in easier understanding between different individuals in different locations such as at work, in school or merely within the society. The founders noticed that there exists a need for a body to aid in the facilitation of understanding between different societies and locations.

The potential clients that one may come across may include students from both within the countries and those from overseas who may be on scholarships. Those from abroad especially often have a myriad of problems facing them since they are often in a strange land in which most of the times they are forced to learn everything a new. They are expected to abide to the rules and regulations of the state and the schools that they find themselves in without fail. This may pose a problem to them because could be that where they come from, the rules stated do not apply.

Another group of problem clients are often the individual inhabitants of a given location. In several different states, there are state and federal regulations that control the behavior of the individuals and that ensure that the community exists in peace with one another. These clients may present in certain cases and two different conflicting parties or one party having committed an offense against the other. It’s the duty of the human services worker to bring these two individual to an agreement and ensure that a feud doesn’t arise from these individuals. The third group of problem clients could include individuals who want to conduct a given research within their area of jurisdiction and come up with conclusions and recommendations. The human services professional in this case has to ensure that the research is conducted in an ethical manner, respecting all the stipulated ethical requirements for the given research. It is his duty to ensure that the participants are not harmed in any form during or after the research is done. The worker also ensures that the aspects of compensation that were to be given to the participants are followed up and done to completion.

The conversation below is between a client and a human services worker. The client is a student who recently obtained a full scholarship to study in one of the leading universities in the United States. Following his arrival, the client has faced a myriad of problems and has tried several solutions to these problems but none of them seems to be working. He is currently at the verge of depression and was referred to us by one of his colleagues at school. The identity of the client has been hidden as ethically required in the line of duty of a human services worker. The names used are not the real names of the conversing Individuals.

HSW: Good morning, Welcome to our facility. My name is Ruth Rotter from the Human Services Department. How may I help you today?

Client: Good morning to you too. My name is Alexander Fisher, from Brazil. I am currently a student in one of the leading universities from around and was referred here by a friend of mine.

HSW: Welcome Alexander, Would you please tell me about how it has been in the past few months since you arrived?

Client: Actually, that is what brought me here in the first place. It has been hard, it has been terrible. When I got the scholarship back at home I was extremely excited. This was supposed to be a life changing opportunity. However, it has not been as rosy as painted back at home. I have faced a myriad of challenges that I prefer not to open up about but since I’m here, well I could try.

HSW: What has been the most challenging thing for you since you arrived?

Client: Adapting to this place has been the hardest part. Everyone I met was in one way or another involved in drug use and abuse. With that, as I made new friends, this became the norm; something I never used to do back at home. I have reached to a point where I can’t do anything without the influence of drugs. It has started derailing my academics because honestly, as of today, I don’t even remember the last time I was in class, yet that is what brought me here in the first place. I am depressed that I’m going to disappoint my parents at home who really depend on me and on this sponsorship that I obtained miraculously.

HSW: First and foremost I am very sorry for what you have been through. It is a lot and I hope that by the end of our series of daily conversations we will be able to get a solution. Next, I would like to let you know that you are free to talk to me about anything and everything. The conversation will not be recorded and will be in accordance with the professional and ethical codes of conduct. Today my advice would be that you have to start by changing your clique of friends. I want you to withdraw from the group that you normally interact with from today onwards.

The resources that may be of help to the human service worker to find tools and ways in which to support the client and the problems that he has may be found within the responsibility to students act in the human services ethical document. This is found in the article called The Ethical Standards for Human Services Professionals under the standard number 42 up to 44. These deal with how the worker is supposed to relate and respond to issues raised by the student and the regulations surrounding the same. These standards can help the worker in taking the subsequent steps that this client should follow in order to find a solution to their problems and get back to school to finish whatever course took them there in the first place.

Within the line of duty of a Human Services Worker, boundaries are often set and these have to be respected so as to ensure that one abides to the code of conduct. There are several ways in which boundaries may be broken. For instance in the case above, the client was not able to talk and say as much as he had desired. This is mainly because the time was not enough for that to be done. Because he is in distress and seems to require a listening ear extremely badly, the client may request that they meet outside the office maybe at the HSW’s home to talk more about the problems that they are currently facing. However, this is not in line with the professional code of conduct and in this case. The employee must then think carefully and politely decline the offer.

Although rare, there has been a rise in the recent past of students willing to engage in several indifferent acts just so that they get to obtain what they desire. This might be a farfetched in a way but it could happen because it has been reported to have been done in the past. The client may request that they move from their professional relationship onto a different levelled one so as to get his problems sorted out at a closer level. The HSW, out of pity and the desire to assist the student who is a foreigner in that land and lacks the people close to him to assist him even in his small decisions may actually be tempted to do this.

The reality in this situation is that boundaries have to be set in any form of relationship with any client. Therefore it is the duty of the human service worker to decline this and look for an alternative solution to the arising problem. Boundaries always have to be defined clearly and in line with the professional code of conduct in a given work station.

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