COM 325

Final Paper Outline

Final Paper Outline COM 325 Communication & Conflict Introduction Conflict Thesis: Conflict is a part of life, there is no way around it. Our ability to manage and resolve conflict will determine our ability to grow within a company and to create respectful relationships. To successfully handle conflict, you must understand why conflict occurs and …

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The Five Stages of Constructive Conflict Management

The Five Stages of Constructive Conflict Management COM 325 Communication and Conflict Conflict is a common occurrence in everyday life. It occurs within our homes with family, at work with co-workers or employers, strangers in the streets, and can even occur within ourselves (internal conflict). Conflict can be viewed as an opposition to our needs, …

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Mediation and Arbitration

Mediation and Arbitration COM 325 Communication and Conflict In the earlier development of the English Language mediation and Arbitration was used interchangeably. According to the Oxford English Dictionary, the historical definition of Arbitration was, “to act as a formal arbitrator or umpire, to mediate in dispute between contending parties.” Today there is still much confusion …

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